AI Chatbot Solution for Facebook & Zalo – NeoLava

NeoLava is a technology platform that provides smart AI chatbot solutions to help businesses, online stores, and customer service teams automate responses on Facebook Messenger and Zalo.

✅ Who is this for?

• Online sellers who want to save time on responding to customers
• Small businesses looking to increase order conversion rates
• Customer support teams overwhelmed with incoming messages

🎯 Key Features

• Automatically replies to Facebook/Zalo messages with predefined scripts
• Integrates AI (GPT) to provide natural, human-like responses
• Stores and manages full chat history, segments customer profiles
• Sends broadcast messages and promotional updates
• Customizable for each product and Facebook Page

🧩 How It Works

1. Users register an account on the NeoLava platform
2. Connect their Facebook Page or Zalo Official Account
3. Set up conversation scripts or enable AI responses
4. The system automatically replies to customer messages 24/7

🔒 Compliance & Meta Platform Policy

NeoLava strictly complies with Meta’s policies for Technology Providers. We do not share customer data with third parties. All data accessed via the Facebook or Zalo API is only used to operate the chatbot system on behalf of our clients.

📎 Verification & Legal Information

This site is operated by Pean Cooking, the parent company of NeoLava.vn. The domain neolava.vn has been verified in our Facebook Business Manager for the purpose of API integration and technology provider verification.

Our Role as a Technology Provider

As a Meta-recognized Technology Provider, NeoLava builds and operates chatbot infrastructure on behalf of clients. We never use customer data for our own purposes. We strictly act as a processor, providing automation tools connected to Facebook APIs.